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Sub-processors

The third parties that process data on our behalf so Mosra can run, what they receive, and where they process it.

  • Version1.0
  • Effective{{EFFECTIVE_DATE}}
  • Last updated{{EFFECTIVE_DATE}}

On this page

  • 1. Current list
  • 2. Hosting infrastructure
  • 3. When this list changes

In short

  • Each provider receives only what its job needs, and may process it only on our instructions.
  • Most run infrastructure outside Vietnam — see section 7 of the Privacy Policy.
  • Self-hosted deployments do not use this list.

1. Current list

ProviderUsed forData involvedProcessing location
Google (Gemini)AI content generationYour request and the content needed to answer itOutside Vietnam
Google (sign-in)Signing in with a Google accountEmail, name, avatar, account identifierOutside Vietnam
Google FirebasePush notifications to devicesDevice token, notification contentOutside Vietnam
Cloudflare R2Storing images, video and uploadsFiles you upload and files you exportOutside Vietnam
Amazon SESTransactional email deliveryEmail address, message content, delivery statusOutside Vietnam
StripeInternational paymentsEmail, billing details, transaction statusOutside Vietnam
MoMoDomestic paymentsTransaction detailsVietnam
SePayDomestic bank transfersTransaction detailsVietnam

Depending on region and configuration, a payment may go through a merchant of record rather than a direct gateway. Where it does, that party handles the billing details and is named during checkout.

2. Hosting infrastructure

Beyond the list above, we rent server and database infrastructure to run the Service. Infrastructure providers may have storage-level access but do not process data for their own purposes.

Self-hosted deployments do not use this list: the data stays on the organisation's servers, and features that depend on third parties can be switched off entirely.

3. When this list changes

We update this page whenever a provider is added, changed or removed. The last-updated date at the top is the date of the most recent change.

Customers with a signed Data Processing Addendum are notified before a new sub-processor starts, under the terms of that DPA.

Want to be told when this list changes? Email {{PRIVACY_EMAIL}}.

Related documents

Terms of ServicePrivacy PolicyCookiesData Processing AddendumStudent data
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